On November 14th, the "City Civilization Open Wheat 2025 Pudong New Area Spiritual Civilization Advanced Typical Exhibition Activity" was held at the Pudong New Area Youth Activity Center. The theme of the event is "A Good Pearl Emerging from the East China Sea", and an innovative "I am a Citizen Spokesperson" model is created to showcase the civilized style of grassroots advanced models through diverse forms.

At the event, Tramy Group, known as the "National Civilized Unit," presented a scene called "A Tofu with Broken Teeth," which resonated with the audience by reversing the plot and became a shining example of corporate civilization. Previously, there were complaints from customers about "tooth breakage" when consuming Tramy products. Faced with this sudden situation, the group did not make any excuses and quickly launched a full chain food safety investigation to ensure that there were no safety hazards missed.

The final investigation confirmed that the complaint was actually a misunderstanding and had nothing to do with product quality. Nevertheless, Tramy Group's approach of adhering to the bottom line of food safety throughout the process and resolving crises with integrity has still won widespread recognition from society. This incident not only reflects the high importance that enterprises attach to consumer rights, but also serves as a vivid example of Pudong enterprises practicing civilized concepts and actively shouldering social responsibilities.